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Tap & Zip
Use your Zip account everywhere.
Purchases
- Where can I use Tap & Zip?
- Can I add my Tap & Zip card to subscription services?
- How do I get a refund for something I purchased with Tap & Zip?
- How do I dispute a Tap & Zip transaction?
- Why is my transaction still pending?
- Why is my purchase amount different from the initial authorised amount in my recent activity?
Managing My Account
My Orders
Shop Everywhere
- What is Shop Everywhere?
- How do I use a single-use card to shop everywhere with Zip?
- Where can I use Zip’s single-use card?
- Are there fees or interest involved when using a single-use card?
- Is there a maximum spend when using a single-use card?
- What happens if my single-use card purchase is declined?
My Application
Payment Method
Repayments
Zip Biz
Repayments
- How do Zip Biz repayments work?
- What is Part Pay, and how do I enable it?
- When is my Zip Biz payment usually due?
- Can you explain the term "up to 60 days with no fees" in more detail?
- What happens if I miss a payment or do not pay back on time?
- Can I use a credit card to repay my owing Zip Biz balance?
I'm a Business
Campaigns
- I have submitted an offer for a campaign, but I want to change it.
- Can I submit one offer for multiple brands?
- Can I submit more than one offer for the same campaign?
- How can I promote the sale event to my customers?
- Where can I use the campaign creative assets?
- Can I submit an offer if it’s not available for the entire period of the campaign?
About Zip
General FAQ questions about Zip.