Zip values our customer's security, that's why when you access your account via a new device or internet browser you will be required to enter a 6 digit SMS code.
This is commonly known as 2 factor authentication and is an additional login step to ensure the security of your account.
If you are unable to receive the SMS code due to an invalid or out of date mobile number, please update your details by clicking here for Zip Pay or here for Zip Money.