Customer Experience:
You can contact our Customer Experience team by:
- 📝Submitting a web form HERE
- 💬 Chat via Zigi - Just click on the "Chat" icon in the bottom right corner of the screen
- ☎️ Calling us on 02 8294 2345 option 1
Our Customer Experience Team are available:
- Monday - Friday: Webform & Email support 9:00am - 5:00pm. Phone support 10:00am - 4:00pm.
- Saturday & Sunday: Chat with Zigi our Gen AI chatbot or submit a webform via our Help Centre HERE.
Our Customer Experience Team’s operating hours are based on AEST/AEDT.
For Merchant Support, please refer to our contact information HERE.