Skip to main content
|
Help Centre
Shop
How it works
Are you a business?
Submit a request
You're on the
Zip Australia
site.
Products and features may vary by region.
Continue
Go to US
Search
Help Centre
Managing my Account
Managing my Account
Accessing My Account
Accessing my account via a new device/browser but my mobile number has changed
How do I reset my password?
Why is my account on hold?
Having trouble logging in?
Update Details
How do I update my personal details?
How do I update my mobile number without the verification code?
Our Fees
Your Statements
Where can I locate my Zip statement
Understanding your monthly Zip Statement
What is my payout figure for my Zip account?
Account Security
Security Centre - Learn more about protecting yourself online
How to Report
Credit Limits
How do I decrease my account credit limit?
How do I increase my Zip Money credit limit?
How do I increase my Zip Pay credit limit?
Natural Disaster Financial Hardship
Natural Disaster - Financial Hardship Application
Family Violence
What is Family Violence?
Zip’s approach to Family Violence
Support Services
Closing my account
How do I close my account?
How do I deactivate my account?
My Notifications
How do I manage my notifications?