If you need support with your ZMobile service, please log into your ZMobile web dashboard here or in your Zip app here.
Click the round chat icon in the bottom-right corner to begin chatting with the support team or chatbot. ZMobile support includes:
- 24/7 Chatbot Support: The ZMobile automated chatbot is always available for instant support.
- Live Chat Support: Chat with a ZMobile Customer Service Representative, Monday - Friday, 8am–8pm (AEST).
Alternatively you can contact ZMobile Support via email: support@zmobile.com.au.