If you have purchased a Zip digital Gift Card, please follow the steps before making an enquiry:
Step 1: Confirm the email associated with your Zip account is correct.
Step 2: Follow the instructions here on how to find your digital Gift Card in the Zip app.
Step 3: Check your junk mail or spam folder connected to the email address on your Zip account.
If you still can't locate your digital Gift Card or your digital Gift Card has been sent to the incorrect email address, please complete this form here.
The Zip Gift Card terms and conditions can be found here.
The Zip Gift Card terms and conditions can be found here.