How do I increase my Zip Money credit limit?

You may be eligible for a credit limit increase on your Zip Money account if you meet the following criteria:

• You're account has been active for longer than 6 months since your first transaction.
• You've made consistent repayments to your Zip Money account for more than 6 months.
• Your Zip Money account is up-to-date and not overdue.
• You haven’t requested a credit limit increase within the last 6 months.

If you meet the above criteria and you are eligible to apply for a credit limit increase. Here’s how:

To request an increase of up to $5,000:

1. Login to your Zip Account via the web browser.
2. Click on the Zip Money account tile.
3. Click the settings tab (located top right-hand corner) > 'Account limit increase'
4. We'll be in touch with you shortly to advise if your request was successful.

In the Mobile app

1. Login to the Zip app.
2. Tap on the profile icon (located top right hand corner of the app screen).
3. Tap 'Manage Zip Money' > 'Credit limit'.
4. We'll be in touch with you shortly to advise if your request was successful.

To request an increase of over $5,000:

1. Please contact our Customer Experience team directly to make your request.

Once you've submitted your request, our accounts team will review your application and reach out to you to advise of the outcome.