If you have sent a remote order for a customer to start a new application or sent an invitation to apply for Zip, you can now either click the ‘Customer Search’ tab on the homepage or click the ‘People’ icon on the left-hand side to view these.
You can view all of the customer applications here, or you can select a status from the panel on the left to view all applications currently in this stage. To see additional details, click ‘View Details’. Here you can see the customer details, references and actions taken. You can now complete relevant actions on the main view under the ‘Actions’ button, or in the additional details view.
For further information about order statuses, click here.