How do I reset my password? Login issues Firstly, please make sure that you are logging in with these links:Zip Pay loginZip Money login Reset my password If you've forgotten your password or need to reset it, simply select 'Forgot password' on the login page using the email address you signed up with and you'll be sent a password reset code. You will then be able to reset your password on the page you were logging into. Haven't received the password reset link? Make sure you're trying to log in to the right account. Please go to https://account.zipmoney.com.au and select the right account Check your junk/spam folders for the email If you have unsubscribed from our emails then you may not be able to receive the password reset link. Please check your email settings and go into your 'unsubscribe list' and remove us from that link. The email will come from firstname.lastname@example.org Download the App from the app store and try to log in there If you are still experiencing difficulties please contact our Customer Experience team at email@example.com Related articles How do I close my account? How do I update my personal details? What if my account has been compromised? How to unblock third-party cookies. What is my payout figure for my Zip account?