Tap & Zip

About Tap & Zip

• How do I activate Tap & Zip on my account?
• How do I get Tap & Zip?
• Is Tap & Zip available for my Zip Money account yet?
• Is there a physical card with Tap & Zip?
• What are the fees for Tap & Zip?

My Account

• How do I manage my notifications?
• Can I make a Tap & Zip purchase if my account is on-hold?
• What happens to my Tap & Zip card if I close my Zip account?

Purchases

• Do I need reception to make a Tap & Zip purchase?
• Where can I use Tap & Zip?
• How do I get a refund for something I purchased with Tap & Zip?
• Can I add my Tap & Zip card to subscription services?
• How do I dispute a Tap & Zip transaction?
• Why is my transaction still pending?

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Card Details

• How do I set a pin for my Tap & Zip card?
• How do I lock my Tap & Zip card?

Devices

• What devices can I use to Tap & Zip?
• How do make my Tap & Zip card my primary payment method?
• Why couldn’t I add my Tap & Zip card to my digital wallet?
• How do I remove my Tap & Zip card from my Apple Pay or Google Pay?

Apple Pay

• How do I set up Tap & Zip with Apple Pay?
• How do I use Apple Pay in-store?
• How do I use Apple Pay online?
• How do I use Apple Pay in app?
• Can I use Apple Pay to tap on/off on Opal in NSW?
• My Apple device has been lost or stolen, what do I do?

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Google Pay

• How to make Google Pay default on your Samsung device?
• How do I use Google Pay online?
• How do I use Google Pay in-store?
• Can I use Google Pay to tap on/off on Opal in NSW?
• What devices are compatible with Google Pay?
• Where can I use Google Pay?

See all 12 articles