You may be eligible for a credit limit increase on your Zip Money account if you meet the following criteria:
- You've had your account for longer than 6 months since your first order.
- You've made consistent repayments on your account for more than 6 months.
- Your account is up-to-date and not overdue.
- You haven’t requested a credit limit increase in the last 6 months.
If you meet the above criteria, you can apply for a credit limit increase. Here’s how:
To request an increase of up to $5000:
- Login to your Digital Wallet
- Click on the Zip Money account tile
- Select the settings tab (located top right-hand corner) > "Account limit increase"
- We'll be in touch with you shortly to advise if your request was successful.
In the Mobile app
- Login to your Digital Wallet
- Click on ‘Settings’ (bottom right-hand corner)
- Select "Manage Zip Money" > "Credit limit"
- We'll be in touch with you shortly to advise if your request was successful.
To request an increase of over $5000:
- Please contact our Customer Experience team directly to make your request.
Once you've submitted your request, our accounts team will review your application and contact you to let you know if you're eligible for your requested limit increase.
If your application has been approved for less than you applied for, please follow this link to the following article: What if my Zip Money was approved for less than I applied for?
In some cases, we may be able to consider a higher limit for your application, please check the article above for eligibility.