Your account can be in credit from over payment, or from having an order refunded.
You're welcome to leave your account in credit and to use the funds for your next purchase.
If you wish to have the credit refunded to your bank account, you'll need to get in touch with us.
Please send us an email at hello@care.zip.co or call us on 02 8294 2345, to provide us with your BSB and account number.