We understand unexpected life events can happen.
If your financial circumstances have changed and you're experiencing difficulties as a result, our team can offer support and assistance to help you manage the payment obligations for your Zip account.
Many of our customers have found they can manage their payments by changing their schedule to suit their income.
For example, you may be paying above your contractual requirement this can be lowered to the monthly minimum to offer more flexibility, for more information about how to change your schedule, click here.
If you wish to discuss repayment options or if you are unable to make your repayment please contact us here.
Alternatively, If you wish to access an independent financial counselling service to get advice on how to manage your finances or access easy to use guides, please contact National Debt Helpline on 1800 007 007 or visit ndh.org.au