We understand unexpected life events can happen.
If your financial circumstances have changed and you're experiencing difficulties as a result, our team can offer support and assistance to help you manage the payment obligations for your Zip account.
As long as you keep us informed about your circumstances, we can work together to find a solution. Please keep in mind the sooner you reach out, the easier it will be for us to work towards an outcome.
Many of our customers have found they can manage their payments by changing their schedule to suit their income. For more information about how to change your schedule, click here.
If you wish to discuss repayment options, or you are unable to make your repayments please contact us below.