If your financial circumstances have changed and you're experiencing difficulties as a result, our team can offer support and assistance to help you manage the repayment obligations for your Zip account. Here are a few suggestions on how you can manage your Zip repayments more effectively:
- Many customers have found it easier to make repayments by aligning their Zip repayments with their pay schedule. To learn how; click here for Zip Pay or here for Zip Money.
- Ensure you are only repaying your contractual minimum monthly repayment, locate this amount on your statement or click here for more information.
If you wish to discuss repayment options, or if you would like to delay your scheduled repayment, please contact us here.
Alternatively, if you are in need of further support we can offer Financial Hardship Assistance. Please note, this will require you to complete a formal Financial Hardship Assistance application. Please reach out to us here for assistance.
For an independent financial counselling service, please contact National Debt Helpline on 1800 007 007 or visit ndh.org.au.