If your scheduled repayment fails it is your responsibility to stay up to date. We may reattempt your scheduled repayments, which may include debiting alternative repayment methods on file.
If you haven't met your minimum monthly repayment by the due date (or the remaining balance if less), a late fee of *$7.50 for Zip Pay or $15 for Zip Plus and Zip Money will be charged *7 days after your contractual due date. Please refer to your Statement to determine the minimum repayment amount due each month.
A $5 dishonour fee applies if your repayment is rejected by your bank.
Please note: a poor repayment history may have an effect on your credit score in the future.
If you wish to discuss repayment options or you are unable to make your repayments, please contact us here.
If you need further support, you may consider applying for Financial Hardship Assistance. To find out more or apply for Financial Hardship Assistance please see here.