If you use a Single-Use Card to purchase multiple items from Apple, Apple may process them as separate transactions, particularly if they’re shipped on different days.
A Single-Use Card can only be used once. This means the first transaction (or item in this case) may be successful, but any additional transactions using the same card may be declined.
How can I complete my purchase?
First, check your Apple purchase to see which items have been successfully purchased and which still need to be paid for. This can help you avoid a duplicate transaction.
To purchase the remaining items, you can:
- Use a new Single-Use Card for each item: Purchase each remaining item by generating a new Single-Use Card for each purchase.
- Use your Zip Visa Card: If you have a Zip Pay or Zip Plus account, you can enter your Zip Visa Card details at checkout to purchase the remaining items together.
Make sure you have enough available funds in your Zip account to cover your purchase.
If you’re still unable to complete your purchase, please reach out to our Customer Experience team via Zigi.