All orders placed between 12am and 12pm are batched at midnight each day and processed the following day.
You will receive a 'Disbursement Summary' the following morning to the nominated communications email detailing:
- The orders placed within that 24-hour period
- Total fees incurred*
- Total amount being paid (located on the last page).
This will also include a 'Disbursement ID' that can be used to locate the payment in your bank account.
Please allow up to 3 business days for the funds to clear in your account as some banks have a longer processing time.
Any orders completed on weekends or public holidays will be disbursed on the next business day.
Please note that if an order has a 'Completed' status in your Dashboard, we guarantee you will receive the funds for that order and you are ok to ship the product(s).
*If you require a breakdown of the merchant service fees per transaction, you will need to generate a Disbursement Report through your dashboard.
