When a refund is processed, the funds will instantly return to the customer's account.
The total amount that was refunded will then be withheld from future disbursements until the refunded amount has been covered.
For example:
If on any given day you process an order of $200.00 and a refund of $100.00, you will receive a settlement of $100.00 (excluding any MSF).
Once the refunded amount has been covered, disbursements will proceed as usual. You will receive a disbursement summary outlining the order that was refunded and orders that were processed.
The full amount will be refunded for all Zip Pay orders, however, a ramped down refund process will take place based on the Interest-free period attached to the order.