To make an online purchase with a Zip merchant, please follow these steps:
- Shop online at any Zip store, add items to your cart, then select Zip as your payment method at checkout.
- When prompted, sign in to your Zip account and click ‘Complete Order’ to make your purchase.
- You'll then receive a 6-digit code via SMS which must confirm to complete your order.
You'll then be redirected back to the merchant's page for confirmation of the order.
If the merchant is not currently partnered with Zip, you may be able to check out using our Shop Everywhere feature in the app. For more information, please see here (add shop everywhere link).
If your order total comes to more than your available Zip funds, you’ll need to make a co-payment for the difference to complete the purchase.
If your Zip Money account is exclusive then please contact us if you would like to remove the exclusivity.