To make an online purchase with a Zip merchant, please follow these steps:
- Shop online at any Zip store, add items to your cart, then select Zip as your payment method at checkout.
- When prompted, sign in to your Zip account and click ‘Complete Order’ to make your purchase.
- If this transaction is completed via a new device or browser a six-digit SMS code will be sent to the number on file, this code will be required at the login screen.
You'll then be redirected back to the merchant's page for confirmation of the order.
If the merchant is not currently partnered with Zip, you may be able to check out using our Single-Use Visa card. For more information, please see here.
If your order total comes to more than your available Zip funds, you’ll need to make a co-payment for the difference to complete the purchase.
If your Zip Money account is exclusive and you would like to request this limatation be removed, please contact our Customer Experience team below.