Submit a request

Let us know how to best direct your enquiry

Your email address

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Is your enquiry about an issue with something you paid for using Zip

Do not submit this form. Please go to the below link!

Your full legal name

Date of birth

This will verify who you are. Please format this as DD/MM/YYYY

Full residential address on your account

Include street name, street number, suburb, state & postcode.

Zip account type

Please select the relevant Zip account types you are referrring to

Details of your complaint

The reason for your complaint

Attachments(optional)

Add file or drop files here