You can request not to receive direct marketing communications in a number of ways:
- Updating your settings in the Profile > Notification section in the Zip App
- By clicking “unsubscribe” or “STOP” to any SMS offers or electronic marketing you receive
- Contacting us by phone on (02) 8294 2345, or
- Emailing at firstname.lastname@example.org
Here is an example of unsubscribing via email marketing:
Scroll to the bottom of the email and click on the unsubscribe link (see below).
You will not be charged for updating your preferences and we will take all reasonable steps to action your request within five (5) business days.
We will still communicate with you after you opt-out from marketing communications for transactional or account keeping purposes.