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Your email address

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

How did you make your purchase?

If you need to dispute a bill you paid using zip please fill out this form: https://help.zip.co/hc/en-us/requests/new?ticket_form_id=360000070856

Order ID

This can be found in your recent activity on your Zip account

Order Amount ($)

Date of purchase

Please note you can only lodge a dispute 14 days on or after the transaction date

Retailer you shopped with

Please describe what was purchased

Reason for your dispute

Please note: you need to have contacted the merchant first in order to proceed with the dispute

Reason for your dispute

Please select the corresponding dispute from the list above

Please select your requested outcome:

Summary of Issue

Please provide us more details about the issue

Attachments(optional)

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