Zip Account Features

Zip Visa Card

• What is Zip Visa Card?
• Where can I use my Zip Visa Card?
• Subscriptions
• How do I activate my Zip Visa Card?
• How do I add my Zip Visa Card to Apple/Google Wallet?
• How do I set the pin for my Zip Visa Card?

Zip Rewards

Single Use Card

Zip Bills

• How do I pay bills with Zip?
• Where can I find my biller's BPAY details to pay bills with Zip?
• Why aren't my BPAY details working for a Zip Bill?

Gift Cards

• How do I buy a Gift Card using my Zip Account?
• Can I use my Gift Card online and instore? What if it isn't working?
• How long is my Gift Card valid for?
• What if I haven't received my Gift Card in my email?
• Are Gift Cards refundable?

Using Zip on eBay

• Why is my eBay order not eligible for payment using Zip?
• I am not an existing Zip customer, how can I use Zip to pay on eBay?
• Why has my Zip payment been declined?
• How to pay with Zip on eBay?
• eBay Refunds or Disputes
• When is Zip not an available payment option on eBay?

Product Protection

• Does Zip offer Product Protection Policies?
• How do I view my active policies?
• How do I access my XCover Account?
• How do I cancel or remove my Product Protection policy?
• How do I make a claim?