My Orders

General

• Where can I shop with Zip?
• How can I shop using my available Zip balance?
• What happens if I make more than one purchase in a month?
• Does Zip charge interest?
• How to unblock third-party cookies.
• Can I get a cash advance?

See all 7 articles

Instore

• How do I shop instore?
• What if my account limit does not cover the cost of the purchase instore?

Online

• How do I shop online with Zip?
• What if my account limit does not cover the cost of the purchase online?

Can't make purchase

• Restricted Industries - Single Use Card, Tap to Pay, and Zip Bills.
• Why can't I make a purchase?
• Why is my account locked for use at other retailers?

Order Issue

• I have an issue with my Order
• Order Issues - Gift cards
• Order Issues - Zip Bills
• Order Issues - Tap to Pay/Single-use Card
• Order Issues - Zip Affiliated Merchants
• How do I get a refund or cancel a purchase?