So you're thinking of closing your account?
A few notes, if you do choose to close:
- You must have a $0 balance before you can close your account.
- If you need to make a payment you can do so through the web wallet here or using BPAY*
*Please note: To make an additional payment via BPAY, you will need the Zip Biller Code: 228551 and then please call 02 8294 2345 (option 3) for the BPAY reference number. Please allow up to 3-5 business days for BPAY payments to be reflected on your account.
Want to close your account?
You can submit a request form to our team to review here.
If you have any questions please contact 02 8294 2345 (option 3) or email email@example.com