1. Find your store receipt.
2. Bring the receipt and the item to the store.
3. If the store asks you to swipe your card, hold the back of your phone to the contactless payment terminal.
For some returns, you might have to provide the last 4 digits of your virtual account number. You can find your virtual account number on the card details screen in your Google Pay app.
How to locate the last 4 digits:
1. Open the Google Pay app.
2. Tap payment.
3. Choose your Zip virtual card.
4. Scroll down to the bottom to find the last 4 digits.