What happens to my Tap & Zip card if I close my Zip account? If you decide to close your Zip account your Tap & Zip card will be deactivated at the same time. If you would like to cancel or lock your Tap & Zip card instead of closing your Zip account please click here. Related articles How do I close my account? How do I set or change my Zip Pay payment schedule? How do I activate Tap & Zip on my account? Where can I use Tap & Zip? Can I make a Tap & Zip purchase if my account is on-hold?