The customer's application takes 4-7 minutes to complete. They are eligible to apply for a Zip account if:
- They're 18 years of age or older
- They're an Australian Citizen or a Permanent Resident
- They're employed in some capacity
You can invite a customer to apply for a Zip Pay or a Zip Money account by logging in to your Zip Merchant Dashboard.
- Select START AN APPLICATION. This will prompt you to enter the customer's details.
- Finalise the details and select SEND INVITE. The customer will receive a link via SMS and email, and they will need to click on the link and complete the application.
The customer will be required to provide their basic personal details, debit card or bank account details, social verification, and other information specific to their application.
You will be able to view the customer's application status in your dashboard through the CUSTOMER SEARCH tab.
If a customer has been declined, you can find further information here.