Your security is our top priority, so we use the same encryption that Australian banks employ. Your user ID and password are encrypted when you enter them.
Do you store my bank login information on your servers?
No. Your login information is passed securely to your bank to gain ‘read only’ access to your transaction history. It's then permanently deleted. Your login information is never displayed anywhere or accessed by human eyes.
Can Zip use my login information to access my bank accounts and make transactions?
No. Zip has a strictly 'read-only' view of your transaction information. While your username and password are initially used to log into your account and download your transactions, they are not saved in our database. We cannot attempt to initiate any transactions.
Where can I find out more about the technology that protects my information?
Zip uses a range of security measures to ensure your personal information is protected from unauthorised access, you can view our Privacy Policy here.