If you have sold your business to a new owner, please send an email to our Merchant Experience team below with the following details:
- Proof that you have sold the business
- The new director's email address, so that we can reach out to complete the transfer
Once the new director has completed the required forms, we will update all of the business details and there's no further action required from the previous owner. The new owner will receive an email once the update has been completed.
For your security, please be aware that the email confirming the change will need to come from an email address that we have on file.