We generally only accept Visa and Mastercard formats.
The below card types are not accepted:
- Credit cards
*Credit cards are only accepted on Zip Pay or Zip Business Trade accounts.
- Pre-paid cards
- American Express (AMEX)
- Eftpos only cards
- Non-domestic cards
- Card marked as lost or stolen - any card that is marked as lost or stolen with the bank will be invalid
Still having trouble?
- Ensure that the card you are attempting to add has sufficient funds for us to pre-authorise $1-$5.
- The card must not be used on another Zip account that is not in your name. We cannot accept duplicate payment methods on different accounts.
- Make sure you're not adding a credit card to a Zip Money account.
- The card must be Australian - we can't accept international credit cards.