Using your account
Zip Gift Cards
Where can I use my Zip Money account to shop?
Can my Gift Card be used Instore and online?
Cannot Locate Your Digital Gift Card Email
Zip Buyer Protection
How long is my Gift Card valid for and what happens if it expires?
Redeem Your Digital Gift Card
Unable to make a purchase
Why can't I use my Zip Money account at other retailers?
Using Zip to shop online
Using your Zip Money account Instore
Can I get a cash advance?
SMS code not working
I'm receiving a PC07 Error
What if my account limit does not cover the cost of the purchase?
How do I find out my order status?
How can I return a purchase?
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