If your scheduled payment fails then we will attempt to take any overdue amount the following business day.

If you do not pay the minimum payment each month (or remaining balance if less), we may apply a late fee of $5 (or $15 for Zip Money) after 21 days. Please refer to your contract to determine the exact amount due each month. Long term this may also have an effect on your credit score.

If you discuss options to pay your account if you are not able to make them on time, please contact us on (02) 8294 2345  or email us here to discuss.