What should I do if my scheduled payment fails?
If your scheduled payment has failed, we'll let you know via email. If that then means you are behind with your payments (less than the minimum monthly amount of $40) we will try again automatically the following business day.
Or alternatively, you can log into your digital wallet or the app and process a one-off payment by card or BPAY.
If you needed to update your payment method and add a new card click here.
Please note: If your account is 21 days overdue then you may be charged a late fee.