How do I close/cancel my account or application?
Did you know it’s completely free to keep your Zip account open, even if you're not using it? If there’s no balance owing, there are no fees. Your account simply remains active until you're ready to make a purchase at any of our affiliated stores.
Other perks of your Zip account:
- Reuse your account at 1,000s of retailers, both online and in-store
- Set flexible repayments to suit your lifestyle - weekly, fortnightly or monthly
- We now have a mobile app, which makes managing your account even easier!
Before you can close your account your outstanding balance must be $0. If nothing is owing on the account, please contact us to request the closure of your account, and provide your full name, DOB, residential address and which product you'd like to close with us (Zip Money or Zip Pay).