This article applies to Zip Pay only

How much is required?

We give you one account for all of your purchases, with only one repayment schedule to manage! 

The minimum monthly repayment is $40 (or less if your balance is less).

When is my payment due? 

We'll send you a statement at the start of each month. This will provide a summary of any purchases you made during the month prior and your closing balance. You'll then have until the end of the month to pay off your balance in full so that the $6 account keeping fee is waived.

If you'd prefer to take extra time to pay off your balance, it's no problem - you'll just need to pay the monthly minimum of $40, and a $6 account fee will be added to your balance for the following month.

For example: If you make two purchases in February, you'll receive a statement on March 1st showing how much you owe for these two purchases. You'll then have until March 31st to pay this amount without being charged the $6 account fee. Any purchases you make during March will appear on the April statement and are therefore due by end of April. 

If you don't meet your minimum monthly repayments within 21 days after the Due Date, a $5 late fee will be added to your account.

How is the repayment made? 

This will automatically come from your linked debit or credit card and run until your account balance is $0. You can change your repayment schedule at any time - choose from weekly, fortnightly or monthly payments. You can also set your own payment amount, as long as you cover the monthly minimum of $40 (or less if the amount you owe is under $40). If you don't owe anything, of course, the scheduled payments won't run. 

Important: You can make additional payments at any time, and there are no early repayment penalties. Just be aware that additional payments won’t stop or replace your scheduled payments unless you manually change your payment schedule.

What happens if a scheduled payment fails?

If your scheduled payment has failed, we'll let you know via email. If that then means you are behind with your payments (less than the minimum monthly amount of $40) we will try again automatically the following day.

Or alternatively, you can log into your account and process a one-off payment by card or BPAY.

If you struggle to keep up with your repayments, please do get in touch and we can help you.