Unauthorised Access / Account compromised
If you suspect that your Zip account has been accessed by someone other than yourself, please notify Zip immediately on 02 8294 2345!
We strongly advise you to complete the following:
- Update your email password and employ additional security measures that your email domain may provide
- Update your Zip password by using the forgot password function.
- Review all online account information, keeping an eye out for anything suspicious (we would advise checking your deleted emails folder).
- As a precautionary measure, we would also advise you to update your passwords on any of your Social Media accounts, PayPal account and your Internet Banking, if applicable.
- Contact Zip directly on: (02) 8294 2345 or email here outside of business hours.