We understand that unexpected life events can happen. This can sometimes make it difficult to maintain your Zip account monthly payment commitment.

If your financial circumstances have changed, and you are experiencing difficulties, our team can offer support and assistance to help you manage your payment obligations for your Zip account.

As long as you keep us informed about your circumstances, we can work together to find a solution. Please keep in mind the sooner you contact us the easier it will be for us to work towards an outcome.

Please contact us if you are having any difficulties meeting your monthly minimum repayments by emailing hello@care.zip.co or simply call (02) 8294 2345.

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